Free cancellation service
Risk free shopping
If you received a product that does not meet your expectations, you can return it within 14 days from the date you received it. Our return service is free for you.
And this is how our cancellation service works:
1. Send us an e-mail to email@example.com, with your purchase details and list the products or services you wish to return, we will contact you within the next 24 hours to organize the refund of the amount of the purchase.
2. Alternatively, contact our customer service by calling +34 91 510 30 38 or writing us a message at firstname.lastname@example.org
Please note during the return:
1. You have a period of 14 calendar days from the date of receipt of your confirmation, to exercise the right of withdrawal on your order. We can only return the purchase price if the service is canceled within 48 hours of the start of the service.
2. The change of a service for a different one will not be accepted. To change one service for another, you must proceed to return it and make a new purchase.
3. We recommend that you include a copy of your invoice indicating the reason for your withdrawal to facilitate and speed up the return